Dispute Resolution, Reimagined.
A faster, better and SMARTER way to resolve conflict.
Dispute Resolution, Reimagined.
A faster, better and SMARTER way to resolve conflict.
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Smarter Method. Better Results . Happier You.
SDR is ADR at its best.
Smarter Dispute Resolution (SDR) is a modern, human-led approach to mediation designed for one purpose:
to resolve disputes faster, fairer, and more effectively than traditional litigation, ADR, or tech-only online platforms.
Smarter Dispute Resolution is built on three pillars:
The SMART Method- Strategic Advantage
The SMART Method- Strategic Advantage
The SMART Method- Strategic Advantage
The SMART Method is a purpose-built framework developed to address the recurring failures of traditional dispute resolution; whether in courts, arbitration, or even modern ODR platforms. SDR is defined by a method that governs every decision made during the process.
SMART stands for Speed, Mutuality, Adaptability, Results, and Transparency. These five principles are operational priorities, not abstract values. Every step of the process is evaluated against them to ensure disputes move quickly, solutions work for both parties, and the process remains clear, fair, and trustworthy from start to finish.
Experienced Mediators- Leading the Process
The SMART Method- Strategic Advantage
The SMART Method- Strategic Advantage
Every SDR case is guided by a trained, experienced human mediator who takes an active role in resolving the dispute. This is not a passive or hands-off process where the mediator simply “holds space” and waits for agreement to emerge.
SDR mediators reject strict neutrality in favor of mutuality: a commitment to outcomes that work for both parties. They actively engage with participants, work with parties together and separately when helpful, address power imbalances, and help identify shared interests and workable solutions. Their role is not to decide the outcome, but to guide the process toward resolution efficiently, fairly, and responsibly.
Technology- Intentionally Applied
The SMART Method- Strategic Advantage
Technology- Intentionally Applied
SDR integrates modern technology only where it adds real value. Secure document sharing, flexible scheduling, virtual sessions, and efficient communication tools remove unnecessary delays, travel, and administrative friction from the process.
Technology supports the work, but it never replaces human judgment. SDR is built on the belief that the best outcomes come from skilled mediators applying the SMART Method, with technology serving as an enabler of speed, access, and clarity, not as a substitute for human insight. SDR avoids the rigidity and oversimplification that can occur when technology drives outcomes instead of supporting them.
Accessibility & Convenience
Greater Control Over Outcomes
Accessibility & Convenience
SDR allows you to resolve disputes from anywhere, on your schedule. There is no need to take time off work, travel to an office or courthouse, or wait weeks for availability.
Sessions can happen remotely, outside traditional business hours, and in formats that work best for the people involved.
Client-Centered Approach
Greater Control Over Outcomes
Accessibility & Convenience
SDR is designed around the needs, priorities, and lived realities of the people involved in the dispute. Instead of forcing parties into rigid procedures or predefined outcomes, the process adapts to what resolution actually looks like for them, including timing, communication style, and the form the solution takes.
Cost-Effectiveness
Greater Control Over Outcomes
Greater Control Over Outcomes
SDR dramatically reduces the costs associated with traditional dispute resolution. By eliminating court filings, travel, unnecessary procedures, and drawn-out timelines, clients avoid the runaway expenses that often accompany litigation or arbitration. Clear, predictable pricing ensures you know what you’re paying for, without surprise bills or wasted spend.
Greater Control Over Outcomes
Greater Control Over Outcomes
Greater Control Over Outcomes
SDR is especially effective when used early, before disputes harden into litigation. Resolving conflict sooner preserves relationships, saves money, and prevents issues from escalating unnecessarily. In many cases, early resolution is the difference between a manageable disagreement and a costly legal battle.
Time Efficiency
Privacy & Confidentiality
Mutual, Not Adversarial
Flexible scheduling, technology for instant and remote communication allows disputes to resolve quickly.
SDR is designed to move at the speed the clients want, often resolving matters in days or weeks rather than months. Faster resolution reduces stress, prevents escalation, and allows everyone to move forward sooner.
Mutual, Not Adversarial
Privacy & Confidentiality
Mutual, Not Adversarial
SDR replaces win-lose thinking with a mutual approach to problem-solving. Instead of positioning parties as opponents, SDR aligns everyone toward the same goal: resolution.
This collaborative framework leads to outcomes that are more durable, more satisfying, and far less damaging to ongoing relationships.
Privacy & Confidentiality
Privacy & Confidentiality
Privacy & Confidentiality
Unlike court proceedings, SDR is private and confidential. Sensitive information stays out of public records, protecting reputations, relationships, and personal or business interests.
Secure digital systems and clear confidentiality standards ensure discretion at every stage.
Process Flexibility
Privacy & Confidentiality
Privacy & Confidentiality
No two disputes are the same, and SDR reflects that. The process adapts to the needs, complexity, and emotional dynamics of each case instead of forcing parties into a rigid structure.
Sessions can be structured, informal, asynchronous, or intensive, whatever best supports resolution.