A mediator is a trained professional who helps people navigate difficult conversations and resolve conflict in a constructive way. Unlike a judge or arbitrator, a mediator does not decide who is right or wrong, and unlike an attorney, they do not represent either side or provide legal advice.
Mediators do not take sides or advocate for one party over another. Their role is to remain impartial while guiding the process, ensuring that each participant has an equal opportunity to speak, be heard, and understand the other’s perspective. They help manage communication, reduce tension, and keep discussions focused on resolution rather than blame.
Most importantly, a mediator creates a structured, respectful environment where parties can work together toward a mutually acceptable solution. The outcome is shaped by the participants themselves, with the mediator supporting clarity, balance, and forward progress throughout the process.


Mediators guide, but they do not choose sides or dictate outcomes.

They may encourage participants to seek outside legal counsel if needed.

Once an agreement is reached, it is up to the participants or their legal representatives to formalize or enforce it if necessary.
Mediators practicing Smarter Dispute Resolution take a dramatically more proactive role in working to resolve disputes.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.